We offer a next working day delivery service on all products on our store. Teacrate Packaging cannot be held accountable for late deliveries if the parcel has been dispatched in accordance to our terms - after this point it is in the hands of our couriers. Orders received after 3pm will be dispatched the next working day. Please note that Bank Holidays orders placed after 3pm Friday and over the Bank Holiday weekend will not be delivered until the following Wednesday. If you know you will not be at home to accept delivery, or simply need to “pop out” please leave our courier a signed note as to where he can leave your order.
Can I collect my order?
As we sell our boxes and packaging to the removal industry we have 7 depots within the UK that you can collect your order from. Although all of our boxes, bubble wrap and tape are stocked at these depots the individual furniture covers may not be available outside our London and Birmingham depots. The location of our depots can be found here
When are your depots open?
Our depots are all open for collections between 09:00 and 17:00 Monday to Friday excluding bank holidays.
What is the latest I can order for next day delivery?
Orders received up to 15:00 on any working day will be dispatched on the same day using a next day service.
How strong are your boxes?
With the exception of our PC0 box (handy box) all of our boxes are removal company grade which are double wall corrugated boxes. Double wall boxes comprises of two outer liners, two layers of fluting and an inner liner. We use the traditional fluting in our double wall boxes which is a B C flute, which is a strong and a medium cushioning flute used together.
Double wall boxes are used for packing heavier items or where additional strength and rigidity are required. If you are packing items that will be sent by courier then, a double wall cardboard box can offer much more protection than a single wall cardboard box.
How can I return my order?
Please find our returns policy here
What If I need more information?
Please call our sales team during office hours (09:00-17:30) on our free phone number 0800 980 6996